Privacy Policy

1 Information We Collect

To provide our service, we collect only the minimal necessary information below:

• Account information: email address, username and subscription preferences.
• Payment information: processed by Stripe; we only receive payment status and transaction results, never full card numbers.
• Usage data: content access records and basic device/browser information, used to improve the service experience.
• Interaction information: the name, email and message content you submit via Contact Us.

2 How We Use Information

• Deliver and unlock subscription content and send monthly crystal gift box emails.
• Process payments, billing and subscription status changes.
• Provide customer support and answer inquiries.
• Send product updates and energy reminder emails with your consent (unsubscribe anytime).

3 How We Share Information

We never sell, rent or resell your personal information to third parties. We only share it in these cases:

• Service providers: Stripe (payments), email providers (delivery), etc., with access strictly limited to what's necessary to provide the service.
• Legal requirements: disclosure as required by laws, subpoenas or regulatory requirements.
• Business changes: in a merger or restructuring, information transfers with the business and we'll notify you.

4 Data Storage & Security

Your data is stored in a secure, industry-standard environment with measures such as transport encryption (TLS) and access controls. We encrypt sensitive information and regularly review permissions. Despite our reasonable efforts, no internet transmission can be guaranteed absolutely secure, so please keep your account credentials safe.

5 Data Retention

We retain your information for a reasonable period after account closure to meet legal, tax and audit requirements. You may request deletion of your personal data at any time; after deletion, related subscription content will no longer be accessible.

6 Your Rights

• Access, correct or update your personal information.
• Request deletion of your account and related data.
• Withdraw marketing consent or unsubscribe from emails.
• Exercise rights to data portability and restricted processing where applicable.

You can exercise these rights anytime via contact.html or email privacy@crystalvibe.site, and we'll respond within 30 days.

7 Cookies & Tracking Technologies

We use necessary cookies to maintain login and subscription state. They are not used for cross-site ad tracking and we don't collect sensitive data for advertising profiles. You can disable cookies in your browser, though some features may be affected.

8 Children's Privacy

This service is for users aged 18 and over, and we do not actively collect personal information from minors. If we discover personal information from a user under 13 has been collected, we will delete it immediately and close the related account.

9 Privacy Policy Changes

If this policy undergoes a material change, we'll notify you via email or on-site notice at least 7 days in advance. Continuing to use the service constitutes acceptance of the updated policy.

10 Contact Us