Frequently Asked Questions

Pure digital, zero physical fulfillment. Each month you'll receive an HD crystal digital gift box, energy guide cards and meditation audio in your inbox and account dashboard — no shipping wait, unlocked instantly after subscribing.

We partner with certified sustainable-mining suppliers worldwide, covering regions in Brazil, Madagascar, India and more. Every crystal comes with origin, mineral composition and energy profiles, and undergoes moonlight cleansing and white sage rituals.

Yes — cancel anytime with zero fees. After canceling, you can still access unlocked content through the end of the current cycle, and auto-renewal stops automatically.

Global subscriptions are supported. With zero physical fulfillment, there are no international shipping fees or customs issues. Users in 48+ countries and regions can pay via Stripe with major international cards, billed at local currency exchange rates.

Yes. Crystals are planned by monthly theme — amethyst, rose quartz, moonstone, labradorite, citrine and more — aligned with the month's moon phases and solar terms. The Premium plan unlocks an additional rare crystal each month.

Available in MP3 and lossless (FLAC/WAV) formats for offline local download, plus on-site streaming. Audio runs 15–40 minutes, suited to commuting, bedtime and deep meditation.

Delivered automatically at the start of each month (1st, Beijing time). Contents include: HD crystal imagery (usable as phone wallpaper or prints), energy guide cards, exclusive meditation audio, and that month's energy practice suggestions — sent via email and your account dashboard.

Yes. Switch plans anytime from your account dashboard; price differences are prorated by remaining days and can take effect immediately or from the next cycle. Premium content is only accessible while you're on the Premium plan.

We only collect the email, payment and preference information necessary to provide the service, and never resell it to third parties. See the Privacy Policy for full details.

CrystalVibe offers emotional comfort and ritual experiences. We make no claims of spiritual efficacy, fortune-changing or medical benefits, and this does not constitute medical advice. If you're experiencing physical or mental discomfort, please consult a professional. We respect and welcome rational skeptics, and we also accompany every sincere explorer.